Cotto — Delete Your Account

App: Cotto (Android)

Developer: Point Six Labs

You can permanently delete your Cotto account and all of the data associated with it. There are two ways to do this — you do not need the app installed to use the second one.

1. Delete from inside the app (fastest)

Open Cotto and go to the Settings tab.
Scroll to the bottom and tap Delete account.
Confirm twice. The deletion happens immediately.

2. Request deletion by email

If you no longer have the app installed, or cannot sign in, email us from the address associated with your account and we will delete it for you.

Email an account deletion request

This opens your email app with the subject Account Deletion Request already filled in. Please send it from the email address you signed up with, so we can verify the request. We will respond within one month, in line with our Privacy Policy.

What gets deleted

Deleting your account permanently removes, from our servers:

Your account itself (your sign-in credentials).
All diary entries — every meal you have logged.
All saved recipes in your library.
Your weight history.
Your settings and goals (calorie target, goal type, activity level, units).

Deleting from inside the app also clears all Cotto data stored on that device.

Meal photos

Photos of your meals are stored only on your own device and are never uploaded to our servers, so there is nothing for us to delete. Uninstalling the app, or using Clear all data on this device in Settings, removes them.

How long it takes

In-app deletion is immediate and cannot be undone. Email requests are actioned within one month of us receiving them. Routine backups are overwritten on a rolling basis shortly afterwards.

Data we may keep

We may retain a minimal record of the deletion request itself, and any records we are legally required to keep (for example, records relating to a purchase made through Google Play, which are held by Google). Anonymous usage analytics contain no information identifying you and are not linked to your account once it is deleted.

Questions about this process: pointsixlabs@gmail.com